The Best Maid Agencies in Singapore 2022

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In a world where life is fast paced, getting household chores done efficiently and speedily might seem like a challenge that is hard to overcome for some.

Fortunately, there is a solution.

Hiring a maid or house helper can help you relieve your household responsibilities.

The Ministry of Manpower (MOM) oversees the maids agencies in Singapore and helps maintain the quality of service the agencies provide.

You will have more time and you could easily use it for other better purposes.

For families with young children or elderly members, having a helper can be especially beneficial.

In Singapore there are over 4000 maid hiring agencies, making it a more tedious task of finding the right aid for your house.

First Time Employers for Maids in Singapore

Under MOM regulation, a first time employer needs to undertake a mandatory Employers’ Orientation Programme (EOP).

This 3 hours online course will help you understand your role and responsibilities as an employer. If you have been picky about your helpers and have been switching frequently, you may also be required to undertake this course.

To tell if a maid agency is reliable, we look at some of the indications.

Retention rate indicates the % of workers who have stayed with the same employer for at least a year. The higher the better. Industry average stands at 61% (May 2022).

Placement volume indicates the number of foreign worker work passes approved for the agency in the last 12 months.

Industry average stands at around 40 passes (May 2022). A higher rate represents more customers served in a sense.

To further assist your maid hunt journey, we have narrowed down the 10 Top Maid Agencies in Singapore that you can rely on.

The Best Reliable Maid Agencies in Singapore


1. The Expat Touch Partnership Pte Ltd

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Image credit: The Expat Touch Partnership

The Expat Touch Partnership Pte Ltd – Maid Agency Singapore

A very reliable maid hiring agency who has been in the process of finding the right domestic helper for expats in Singapore for the past 8 years.

This agency is very dedicated and you can easily find maids and housekeepers with specific traits and experience that you want.

License number: 12C6193

Retention Rate: 83.64%

Placement Volume: 244

No. of Years of Experience: 9 years

Address – 397 Jalan Besar, #02-01. Singapore 209007

Telephone – +65 6291 8102

Website

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2. We Are Caring Pte Ltd

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Image credit: We Are Caring Pte Ltd

We Are Caring Pte Ltd – Maid Agency Singapore

Customers recommend We Are Caring and depend on them for their honest and transparent service. This ethical agency eliminates salary deduction to offer a fairer work arrangement for the FDWs.

Offering competitive fees (no placement fees!), the helpers come trained and skilled in their chores.

Sign up and explore their list of helpers, you can surely find an experienced one that matches your needs and preferences.

“Dealing with Lisa and Sam at We are caring is an absolute pleasure. After having many dramas throughout our hiring process before coming to we are caring, it was a huge release of stress working with this company. Lisa is clear, concise and thorough – fabulous customer service. The use of automated digital documents is also hugely helpful. Thank you!”

License number: 15C7788

Retention Rate: 65.9%

Placement Volume: 697

No. of Years of Experience: 5 years

Address – Lucky Plaza #02-06 (Main office), 304 Orchard road Singapore 238863

Telephone – +65 3163 4636

Website

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3. Universal Employment Agency Pte Ltd

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Image credit: Universal Employment Agency Pte Ltd

Universal Employment Agency Pte Ltd – Maid Agency Singapore

Universal Employment Agency takes care of the entire process of hiring a maid. One of their biggest strengths, especially during this covid-19 period has been the ability to provide transfer maids.

The maid employment agency has a very simple and straightforward process of hiring a foreign domestic workers (FDWs). All you need to do is submit your requirements, the agency will match you with suitable candidates, you can interview them and select a candidate.

Rest assure the paperwork will be taken care of by the agency.

Universal Employment Agency are often recommended by their customers to their friends and family for the great service they provide.

“I was attended by their staff name Sophie that is very helpful and friendly. This is the fastest decision I made on employing a helper because she listens to my needs specifically and connected me for an on-the-spot interview to a willing helper that we needed. (Hopefully). Will surely recommend this employment agency!”

License number: 87C4847

Retention Rate: 59.74%

Placement Volume: 352

No. of Years of Experience: 30 years & above

Address – 304 Orchard Road, #03-52 Lucky Plaza, Singapore 238863

Telephone – +65 6735 3456

Website

4. 1 Assist Agency

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Image credit: 1 Assist Agency

1 Assist Agency – Maid Agency Singapore

1 Assist Agency offers competitive agency fee. You will not be burdened with any kind of paperwork and they are known for doing the background check thoroughly.

The helpers are trained for infant or elderly care according to need. The training ensures quality of hygiene and other standards are always met. Some helpers are even able to communicate in Mandarin.

Users are all praises for the help they get.

“Very good experience with Hui Shin, she is very resourceful, patient and consider our needs first, she helped me filtered lots of maids profile in different countries for many days, not like other agencies after a few recommendation if no successful then stop, Hui Shin is followed up with all her recommendations, lucky to have her helping us! Highly recommend!”

License number: 14C7037

Retention Rate: 60.43%

Placement Volume: 136

No. of Years of Experience: 6 years

Address – 170 Upper Bukit Timah Road #03-63K Bukit Timah Shopping Centre Singapore 588179

Telephone – +6463 0419

Website

5. Okaylah Maid Agency Singapore

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Image credit: Okaylah Maid Agency Singapore

Okaylah Maid Agency Singapore – Maid Agency Singapore

At Okaylah Services, they focus on good hands-on training for the helper. The FDWs placed through their agency are trained in an overseas training center and they stand out of the crowd regarding their work quality before being sent to Singapore.

Their recruitment process is very detailed and they make sure to understand the interest, willingness and skill assessment of FDW. This helps them to match the requirements of the employer so they can get the best helpers out of the available biodata.

Furthermore since it is tough for working families to visit the agency office and interview on a weekday, they work on weekends to fulfill your requirements to make it convenient for their customers.

This maid agency also make sure that they provide services at a very competitive market rate. Okaylah Maid Agency provides helpers from India, Myanmar, Indonesia, Philippines, Sri Lanka.

License number: 18C9071

Retention Rate: 37.78%

Placement Volume: 276

No. of Years of Experience: 3 years

Address – 5 Tampines Central 6 , #03-38 (GH39) Telepark , Singapore 529482

Telephone – +65 9336 1824 / +65 9387 9204

Website

6. Eden Grace Human Resources

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Image credit: Eden Grace Maid Agency Singapore

Eden Grace Human Resources – Maid Agency Singapore

Eden Grace Maid Agency will always put your family first and consider matching the right helper. Your maid will be trained and skilled to carry out her duties.

This domestic helper agency is known for their 3 fold approach of emphasizing on quality of maid selection, training and integration program.

The helper who joins your household will be better suited to work for you due to skills they develop during training.

Most customers agree that they offer the best and hassle-free service of hiring a maid.

License number: 13C6831

Retention Rate: 54.5%

Placement Volume: 357

No. of Years of Experience: 7 years

Address – Eden Grace at Bishan, Blk. 18 Sin Ming Lane, #07-38 Midview City, Singapore 573960

Telephone – +65 62625562

Website

7. Best Housekeeper Pte. Ltd.

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Best Housekeeper Pte. Ltd. – Maid Agency Singapore

Hiring a helper to look after your most precious family is not an easy task, Best Housekeeper understands that well.

Best Housekeeper invests time to understand both the employers and helpers and is focused on matching employers and helpers requirements carefully to help families find the most suitable helper.

As a trusted domestic helper agency in Singapore, they have many satisfied customers.

To them, success is a placement that results in a contented family and a helper who enjoys long term job fulfillment.

Feel free to contact them to find a reliable helper.

Customer Review

We have engaged Best Housekeeper agency to find us an urgent local transfer that meets our family needs. They worked with us very swiftly and professionally and were able to find the helper, do all the MOM paperwork and had her placed in our home in a fast and hustle free time. Great agent to work with and accommodating in many ways. I recommend this agency to anyone looking for a quick turnaround helper recruitment process in Singapore.

Mohamed Ghoneim on Google Review

License number: 16C8019

Retention Rate: 75%

Placement Volume: 148

No. of Years of Experience: 6 years

Address – 304 Orchard Road, #04-105 Lucky Plaza, Singapore 238863

Telephone – +65 6876 7948 or email infor@besthousekeeper.sg

Email – infor@besthousekeeper.sg

Website

8. Island Maids (West)

Island Maids (West) is The 10 Best and Most Reliable Maid Agencies in Singapore
Image credit: Island Maids (West)

Island Maids (West) – Maid Agency Singapore

The training provided to the helpers is impeccable. Island Maids also help apply for grants and the whole process of hiring is taken care off by experts.

You can rely on them as they are known to be patient and put maximum effort to give you the best fit for your profile.

The quality of their service has been rewarded as they have been able to open multiple branches across the island.

The fact that they have high retention rates, low transfer rate and have 5 branches, shows how popular their services are.

They offer reliable and persistent services that draw customers to them.

“After interviewing so many profiles from many different maid agencies, I finally trusted Island Maids with my hiring. They were professional throughout and was sincerely helpful in matching the right maid to my requirement. Appreciate the service!”

License number: 15C7582

Retention Rate: 47.47%

Placement Volume: 299

No. of Years of Experience: 5 years

Address – 102 Owen Road Singapore 218911

Telephone – +65 6299 7703

Website

9. JL Recruitment Pte Ltd

JL Recruitment Pte Ltd is the Best Reviewed Maid Agency - Top Maid Agency In Singapore
Image credit: JL Maid Specialist

JL Recruitment Pte Ltd – Maid Agency Singapore

JL Maid Specialist is an agency who can help you hire maids from Mizoram (India), Myanmar, Philippines and Indonesia. The entire process is taken care of by their professional administrators.

The documentation and filing of important and relevant information are done in the most efficient manner.

This agency is top rated and highly reviewed for the quality of service they provide. You will receive the best match maid who is trained and competent to carry out her responsibilities. They take special care in picking and choosing a maid who is the perfect fit for your requirement. Be it elder care or child care, they have all options available.

The agents are professional and committed. They leave a great impression on the employers and they are also happy with their house helpers.

“My agent, Catherine (Cathy), is highly professional. She was highly patience with some of my family unique reqt on documentations and aided me on my request on some changes even though it was past her usual working hours. My heartfelt thanks to her on going all the way to solve all of my queries and requests. Cathy’s level of service and dedication to quality delivery is top notched. Highly satisfied.”

License number: 11C4974

Retention Rate: 53.24%

Placement Volume: 424

No. of Years of Experience: 9 years

Address – Blk. 625, Elias Rd, #01-328 Elias Mall, Singapore, 510625

Telephone – :+65 6904 8488

Website

10. 121 Personnel Services

121 Personnel Services is 10 Best Maid Agencies in Singapore
Image credit: 121 Personnel Services

121 Personnel Services – Maid Agency Singapore

One of the strongest points of 121 Personnel Services is matching a helper to your need. As soon as you identify a suitable maid, the agency will take care of all other responsibilities of the hiring process.

They are quite popular with the expat community as well. You will feel like getting a maid to order.

Users find their service helpful and trustworthy.

“121 personel is a great agency. Staff are very friendly.😊😊.and approachable.”

License number: 01C4854

Retention Rate: 65.7%

Placement Volume: 136

No. of Years of Experience: 19 years

Address – 545 Orchard Road #12-07, Far East Shopping Centre, Singapore 238882

Telephone – +65 6735 3456

Website

11. Inter Great Employment Pte Ltd

Inter Great Employment Pte Ltd. Review of The 10 Best Maid Agencies in Singapore this year
Image credit: Inter Great Employment Pte Ltd

Inter Great Employment Pte Ltd – Maid Agency Singapore

Inter Great Employment Pte Ltd care about their clients and the helpers. They are professional and honest in their approach.

The staff is extremely understanding of your needs and you can get a maid customized trained for taking care of children or elderly.

The seamless and friendly experience that the customers receive makes them recommend their service the most.

“Got a helper from this agency. Fantastic service by Mr Chew. Highly recommended! Transactions done mostly digitally. Saves me a lot of time & money, done hassle free!”

License number: 14C6931

Retention Rate: 48.54%

Placement Volume: 826

No. of Years of Experience: 7 years

Address – Various Branches

Telephone – +65 9776 6988

Website

12. Homekeeper

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Image credit: Homekeeper

Homekeeper – Maid Agency Singapore

If you are looking to hire trained helpers at an affordable agency fee with good repute, then Homekeeper services will stand out.

They have a very high maid retention rate of 43.59%, which is very impressive. The entire process from selection to handover is seamless in a detailed and professional manner.

Customers are extremely impressed by their professional and prompt service.

“Many thanks to Jordan who helped me to get a helper. This is my first time hiring domestic maid and Jordan was the person who responded sincerely while I was exploring with many agencies during this covid-19 time. Jordan simplified the process of hiring and was always responsive to my n number of questions with so much of patience. Really appreciate his work and time. I strongly recommend Homekeeper services.”

License number: 09C5350

Retention Rate: 50.29%

Placement Volume: 1107

No. of Years of Experience: 12 years

Address – Blk 725 Ang Mo Kio Ave 6 #01-4146 Singapore 560725

Telephone – +65 6552 5220

Website

Where to Find Reliable Maid Agencies in Singapore

Top 11 Maid Agencies in SingaporeWhere to Find ThemYears of ExperienceRetention Rate
The Expat Touch Partnership Pte LtdJalan Besar875.29%
We Are Caring Pte LtdOrchard565.9%
Universal Employment Agency Pte LtdOrchard3059.74%
1 Assist AgencyBukit Timah660.43%
Okaylah Maid AgencyTampines337.78%
Eden Grace Human ResourcesBishan754.5%
HomekeeperAng Mo Kio1250.29%
Island MaidsVarious Locations547.47%
JL Recruitment Pte LtdPasir Ris953.24%
121 Personnel ServicesOrchard1965.7%
Inter Great Employment Pte LtdVarious Locations748.54%
Best Housekeeper Pte. Ltd.Orchard675%
Best Maid Agency Singapore Review

How much does it cost to hire a maid in Singapore

Fee Type (for 1 First Time Helper)Cost
One Off Cost (Including maid agency fees, settling in cost, medical screening, air tickets)~ $2,000
Work permit application (to MOM)$35
Work permit issuance (to MOM)$35
Security bond (Compulsory)$5,000
Maid insurance 14-months Plan (a coverage of at least $15,000 per year)From $200
Total Upfront Cost for 1 First Time HelperAt least $7,300
Monthly SalaryFrom $450
Monthly Foreign Domestic Worker Levy$60 – $300
Living Expenses~ $250
Total Monthly Cost for 1 First Time HelperAt least $750
Costs & Fees of Hiring a Domestic Helper in Singapore

How do I choose a maid agency in Singapore?

Selecting the right maid agency can be a daunting task, but it is important to invest time in researching different agencies before making your decision.

Some factors that you may want to consider include pricing, service quality, and staff qualifications. You should also make sure that the agency has an excellent track record and is licensed by MOM and has adequate insurance.

When it comes to choosing an agency, always contact several companies so that you can get a feel for their services.

We also advise employers to visit their facilities if possible so that you can see how they operate and what type of people are working there.

Once you have made your decision, do not hesitate to ask for references from other clients or google for reviews online.

Are maid agencies reliable in Singapore?

Most maid agencies in Singapore are often considered to be reliable, as they usually provide professional services at reasonable fees.

However, it is always important to research the specific agency that you’re considering before hiring a helper from them.

Which country maid is better?

Each country’s maid has unique benefits that make them the best option for particular families or individuals.

Philippines maids are usually experienced and reliable workers who will take care of all your cleaning needs efficiently and effectively.

Moreover they tend to speak and understand english, therefore they can understand instructions faster and easily.

Additionally, they are known to be friendly and accommodating people who enjoy making friends in their new surroundings.

Myanmar maids and helpers are known for being obedient and reliable workers and their cost is often lower.

Indonesian maids are reliable, hardworking, and often praised for their cooking skills and attention to detail.

Reliable Maid Agency Singapore

Only the reliable and recommended maid agencies have made it to our selection. Browse through them and pick an agency.

A maid will become a close member of your household. So, find yourself a responsible helper who can ease the chores at home and make your life easier in this stressful time.

Delegate your tasks and indulge in a break or go chase your dream career, the world is now your oyster.


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